Privacy policy

Privacy Policy

In accordance with the current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by MASBACH GROUP, SL with CIF B10862969 and registered office located at C/BONASTRUC DE PORTA, 20, 2n, 1a, 17001, GIRONA, for the purpose of addressing your inquiries. In compliance with current regulations, MASBACH GROUP, SL informs that the data will be kept for the strictly necessary period to comply with the precepts.

We inform you that we will process your data in accordance with your consent. MASBACH GROUP, SL informs that it will process the data in a lawful, fair, transparent, adequate, relevant, limited, accurate, and up-to-date manner. Therefore, MASBACH GROUP, SL undertakes to adopt all reasonable measures so that they are deleted or rectified without delay if they are inaccurate.

In accordance with the rights conferred by the current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data, as well as the consent given for their processing, by sending your request to the postal address indicated above or to the email address hola@masbachgroup.com.

Likewise, we inform you that you can contact the Data Protection Officer by writing to the email address hola@masbachgroup.com or by calling 623 974 910. You may also address the competent Control Authority to submit the claim you deem appropriate. The submission of this data implies acceptance of this clause.

Social Media Privacy Policy

In accordance with the current regulations on the Protection of Personal Data (GDPR) and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), MASBACH GROUP, SL informs users that it has created a profile on Social Networks Facebook, Twitter, LinkedIn, primarily for advertising its products and services.

MASBACH GROUP, SL Data:

– CIF: B10862969

– ADDRESS: C/BONASTRUC DE PORTA 20, 2nd1st, 17001, GIRONA

– PHONE: 623 974 910

– EMAIL: hola@masbachgroup.com

– WEBSITE: www.masbachgroup.com

The user has a profile on the same Social Network and has decided to join the page created by MASBACH GROUP, SL, thus showing interest in the information published on the Network. By joining our page, you provide your consent for the processing of personal data published on the profile.

The user can access the privacy policies of the Social Network at any time and configure their profile to ensure their privacy. MASBACH GROUP, SL has access to and processes the user’s public information, especially their contact’s name. This data is only used within the Social Network itself. It is not incorporated into any processing system.

Regarding the rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of personal data, which users have and can be exercised before MASBACH GROUP, SL, in accordance with the GDPR, the following clarifications must be considered:

– Right of access: It is the user’s right to obtain information about specific personal data and the processing that has been or will be carried out, as well as the available information on the origin of this data and the communications made or planned.

– Right of Rectification: It is the right of the data subject to have inaccurate or incomplete data modified. It can only be satisfied in relation to information that is under the control of MASBACH GROUP, SL, for example, deleting comments posted on the page itself, images, or web content containing the user’s personal data.

– Right to Limitation of processing: It is the right to limit the purposes of the processing originally intended by the data controller.

– Right to Deletion: It is the right to delete the user’s personal data, except as provided for in the GDPR or other applicable regulations that determine the mandatory retention of such data, in terms and conditions.

– Right to Portability: The right to receive the personal data provided by the user, in a structured, commonly used, and machine-readable format, and to transmit them to another controller.

– Right to Opposition: It is the user’s right to object to the processing of their personal data by MASBACH GROUP, SL.

MASBACH GROUP, SL will take the following actions:

– Access to the user’s profile’s public information.

– Publication on the user’s profile of all the information already published on the MASBACH GROUP, SL page.

– Sending personal and individual messages through Social Network channels.

– Status updates of the page that will be published on the user’s profile.

The user can always control connections, delete content that is no longer of interest, and restrict who shares connections, so they must access their privacy settings.

Publications

Once the user has joined the MASBACH GROUP, SL page, they may publish comments, links, images, or photographs, or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner, enjoy copyright and intellectual property rights, or have the consent of the affected third parties.

Any publication on the page is expressly prohibited, whether text, graphics, photographs, videos, etc., that violate or are likely to violate morals, ethics, good taste, or decorum, and/or that infringe, violate, or break intellectual or industrial property rights, the right to image or the Law. In these cases, MASBACH GROUP, SL reserves the right to immediately remove the content. MASBACH GROUP, SL will not be responsible for content freely published by a user.

The user must bear in mind that their publications will be known to other users, so they are primarily responsible for their privacy. The images that may be published on the page will not be stored in any processing system by MASBACH GROUP, SL, but they will remain on the Social Network.

Contests and promotions

MASBACH GROUP, SL reserves the right to conduct contests and promotions in which the user joined to its page may participate. The rules of each of them, when the Social Network platform is used, will be published on the latter. Always complying with the LSSICE and any other applicable regulations. The Social Network does not sponsor, endorse, or administer any of our promotions in any way, nor is it associated with any of them.

Advertising

MASBACH GROUP, SL will use the Social Network to advertise its products and services. In any case, if it decides to process contact data to carry out direct commercial prospecting actions, it will always comply with the legal requirements of the GDPR and the LSSI-CE. Recommending the MASBACH GROUP, SL page to others so that they can also enjoy the promotions or be informed about its activity will not be considered advertising.

Comercial Communications via Electronic Means

Regarding the processing of data through websites for the purpose of carrying out commercial communications via electronic means, compliance with the LSSICE (Law 34/2002, of July 11, on services of the information society and electronic commerce) is mandatory, as set forth in articles 19 to 22. This regulation is of great importance as it regulates the sending of commercial electronic communications, and the AEPD (Spanish Data Protection Agency) is the competent authority to sanction non-compliance.

The Law on Services of the Information Society and Electronic Commerce (LSSICE) generally prohibits the sending of advertising or promotional communications by email or other electronic communication means without having been previously requested or expressly authorized by the recipients.

Therefore, at the time of data collection, acceptance of a text informing about the commercial purpose (as well as any other applicable purpose) for which the data will be used must be requested.

Therefore, a text like this should be included in the legal notice or privacy policy of the Website:

By accepting these terms, conditions, and policies and, especially, by sending the user’s personal data to MASBACH GROUP, SL, the user expressly grants MASBACH GROUP, SL to carry out the following activities and/or actions, unless otherwise indicated when hiring or subscribing to any product and/or service of MASBACH GROUP, SL or as a result of subsequent revocation of the initially granted consent:

– Sending paper commercial and/or promotional communications, informing users of activities, promotions, advertising, news, offers, and other information about services and products related to MASBACH GROUP, SL’s commercial activity.

– Sending commercial communications via electronic means, informing users of activities, promotions, advertising, news, offers, and other information about services and products of MASBACH GROUP, SL identical or similar to those initially contracted or of interest to the user.

– Retention of data for the periods established in the applicable provisions.

Without prejudice to the above, any information sent by MASBACH GROUP, SL to MASBACH GROUP, SL users -even by electronic means- for the purpose of carrying out, executing, and/or developing any service subscribed or contracted by the user -even if it has not been subscribed by electronic means- and all other tasks, actions, and/or activities arising from the contractual and/or commercial relationship will not be considered commercial and/or advertising communication.

The data subject may revoke their consent to receive commercial communications at any time by sending a letter to MASBACH GROUP, SL, at the address C/BONASTRUC DE PORTA 20, 2º1ª, 17001 Girona, (Girona) or by email to hola@masbachgroup.com with the subject “Unsubscribe.”

It is advisable for the user to accept this privacy policy and also to be able to object to the sending of commercial communications. This requirement can be fulfilled at the time of requesting the data, including two checkboxes like this:

_I have read, understood, and accept the Privacy Policy.

_I do not want to receive commercial communications.

This obligation to request prior consent for sending commercial communications does not apply when there has been a previous contractual relationship, provided that the provider has lawfully obtained the contact details of the recipient and uses them to send commercial communications regarding products or services of its own company that are similar to those initially contracted with the customer.

In any case, commercial communications must:

– Be clearly identifiable as such from the beginning of the communication, for example, by inserting the word “ADVERTISING” or “AD” at the beginning of the email or “PUBLI” in the case of SMS.

– Offer the user the possibility to object to the processing of their data for promotional purposes, through a simple and free procedure. For example, insert the following sentence at the end of the email: “If you do not wish to receive further commercial communications, click here.”

– In the case of promotional offers including discounts, prizes, gifts, or contests, the access or participation conditions must be clearly identified. It is recommended to include the following clause at the end of the email: “See the contest conditions here.”

Consent to the use of personal data for advertising or commercial purposes shall be revocable at any time through a simple and free means. When communications have been sent by email, this communication will include a valid email address where this right can be exercised, and sending communications without this address is prohibited.

According to the provisions of Organic Law 15/1999, on the Protection of Personal Data, we inform you that the data contained in this communication are included in an automated file owned by MASBACH GROUP, SL. These data will be used exclusively for sending communications that may be of interest to you.

Furthermore, we inform you that at any time, you may exercise your rights of access, rectification, opposition, and, if applicable, cancellation, by sending a written communication indicating your personal data to MASBACH GROUP, SL, at the address C/BONASTRUC DE PORTA 20, 2n 1a, 17001 Girona, (Girona).

This commercial communication is sent in accordance with Law 34/2002, on services of the information society and electronic commerce. If you wish to stop receiving commercial communications, you may request at any time that they not be sent to you by sending an email to the address hola@masbachgroup.com, indicating “Unsubscribe from commercial communications” in the subject line.

Model of clause to include in commercial emails: